Privacy & Cookie Policy

Effective Date: 01/01/2026 (Kenya)

At Leyca Collections, we respect your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Personal details such as name, email address, phone number, and delivery address
  • Order and payment-related information
  • Communications sent to us via contact forms, email, or WhatsApp
  • Website usage data such as IP address, browser type, and pages visited

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate with you about your orders or inquiries
  • Improve our website, products, and customer experience
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Data Protection & Security

  • We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse.
  • Payment transactions are processed through secure and trusted payment providers.
  • While we strive to protect your information, no online system is completely secure.

4. Sharing of Information

We may share your information only with:

  • Delivery and courier partners for order fulfillment
  • Payment service providers to process transactions
  • Legal authorities when required by law

All third parties are required to handle your data responsibly.

5. Cookies Policy

Cookies are small text files stored on your device to improve your browsing experience.

We use cookies to:

  • Remember your preferences
  • Analyze website traffic and performance
  • Improve website functionality and user experience

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Third-Party Services

Our website may use third-party services such as analytics tools or payment gateways. These services may collect data in accordance with their own privacy policies.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us using the details below.

8. Changes to This Policy

Leyca Collections reserves the right to update this Privacy & Cookie Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this Privacy & Cookie Policy or how your data is handled, please contact us:

By using our website, you consent to the collection and use of information as described in this Privacy & Cookie Policy.