Shipping & Delivery Policy

Effective Date: 01/01/2026 (Kenya)

At Leyca Collections, we are committed to delivering your orders in a timely and reliable manner. This Shipping & Delivery Policy explains how and when your orders are processed and delivered.

1. Order Processing Time

  • All orders are processed within 24–48 hours after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Locations

  • We deliver within Karatina, Nyeri County, and across Kenya.
  • Delivery availability may vary depending on your location.

3. Delivery Timeframes

  • Karatina & nearby areas: Same day or next day delivery after dispatch.
  • Other towns within Kenya: 1–3 working days after dispatch, depending on the courier service.

Please note that delivery timelines may be affected by weather conditions, public holidays, or unforeseen courier delays.

4. Shipping Fees

  • Shipping fees are calculated at checkout based on your delivery location.
  • Any applicable delivery charges will be communicated clearly before order confirmation.

5. Order Tracking & Communication

  • Customers will be notified once their order has been dispatched.
  • For inquiries about your shipment, please contact us using the details below.

6. Failed or Delayed Deliveries

  • If delivery attempts fail due to incorrect address or unavailable recipient, additional delivery charges may apply.
  • Leyca Collections is not responsible for delays caused by incorrect delivery information provided by the customer.

7. Contact Information

For any questions regarding shipping or delivery, please contact us:

Leyca Collections reserves the right to update this Shipping & Delivery Policy at any time. Any changes will be posted on this page.